Legal
Privacy policy
Draft awaiting review by the practice. Remove this line at sign-off.
This policy explains how Gynae Solution collects and uses personal information when you visit gynaesolution.com or contact us through it. It covers this website only. If you become a patient, your clinical records at The Park Hospital are also covered by Circle Health Group’s own privacy notice.
Who we are
Gynae Solution is the private practice of Mr Jafaru Abu, Consultant Gynaecologist and Gynaecological Oncology Surgeon (GMC number 4364690). He consults at Circle Health Group, The Park Hospital, Burntstump Country Park, Sherwood Lodge Dr, Nottingham NG5 8RX.
The data controller for information collected through this website is [Registered company name], a company registered in England and Wales with company number [company number], whose registered office is at [registered office address]. Our Information Commissioner’s Office registration number is [ICO registration number].
What we collect
- When you send an enquiry: your name, email address, telephone number if you give it, what you are looking for, your message, and the page you sent it from.
- When you phone or email us: whatever you choose to tell us.
- If you accept analytics cookies: the pages you visit, your device and browser type, your approximate location and how you arrived at the site. This does not identify you by name.
- Preferences saved on your device: your cookie choice and whether you prefer the light or dark theme.
Your message may include information about your health. Please share only what we need in order to reply; we will ask for anything else when we speak to you.
How we use it
- To reply to your enquiry and arrange a consultation.
- To handle referrals from GPs and other clinicians.
- To understand how the site is used and improve it, only if you have accepted analytics cookies.
We do not sell your information, and we do not use it for marketing.
Our lawful basis
- Replying to enquiries: taking steps you have asked for before any treatment is agreed, and our legitimate interest in responding to people who contact us.
- Health information in your message: your explicit consent, given when you tick the consent box, and the provision of health care.
- Analytics: your consent, which you can withdraw at any time through cookie settings.
International transfers
Zapier and Google may process information in the United States. Where they do, the transfer is protected by the safeguards UK data protection law requires, such as the UK International Data Transfer Addendum or the UK Extension to the EU to US Data Privacy Framework.
How long we keep it
- Enquiries that do not lead to an appointment: [retention period], then deleted.
- If you become a patient: your records are kept in line with the retention periods for medical records.
- Analytics data: [2 or 14 months, as set in Google Analytics].
Your rights
You have the right to ask for a copy of the information we hold about you, and to ask us to correct it, delete it, restrict how we use it, or object to our using it. You can also ask for it in a portable format, and withdraw your consent at any time. To make a request, contact us using the details below. We will reply within one month.
Cookies
We use cookies and similar technologies as explained in our cookie policy. Nothing non-essential is set until you choose to accept it.
Other websites and embedded content
Some pages show content from other services: Doctify reviews, YouTube videos, a LinkedIn post and an OpenStreetMap map. Those services receive your IP address when the content loads, and their use of your information is covered by their own privacy policies. Our cookie policy explains each one.
Complaints
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Contact us
For anything about this policy or your information, email [data protection contact email] or call 0115 966 2049.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
